Archive for April, 2010


One can easily shift his/her business to a new level by having an attractive and a good web site. Customers can easily have the total information of any business concern through the web site of that business firm. The web site of a business firm should have all the required contents and also it should be updated properly. One’s web site should be promoted properly and for the promotion the numbers of people are involved. A Site’s promotion can be classified into two main categories that is online and off line.

For any site online promotion is very profitable. By this way all the markets local, national, or even international can be reached. As every one is well aware that Internet is the largest market in the world by which one can get the prospects to the site. Earlier the most important tool employed by companies was by advertising and search engine listings. These ways were useful but they were time consuming as well as require much money and efforts. Now-a-days competition is so intense that its really difficulty to enter any market. The results are only possible if work is done by concentrated effort, expert guidance and time. Thus before undertaking a campaign one should be well versed in the price that must be paid.

Against these traditional ways, off line promotion are much effective as they cost less and are quite effective. Here the business web hosting company will host the site online. In this way, it’s quite easy to enter the market as anyone who knows the web address of the company can take advantage of the information available on the website. Here all the company information as well as contact details are listed on the website and thus one can get them easily. The customers who are associated with the company at present can easily obtain the site address from correspondence they receive and that is the same way available for new ones. There is however some things that one should keep in mind like advertising source that is being used should include the web address as well. The advantage of this way is that, here the expenses will get minimized but one should keep in mind that changes can be done over time and incorporated with the next publishing of any company material or advertisement. Then only the results would be best.

Another advantage of website is that existing customers’ exposure to the business can be greatly increased as well. New customers can enter anyone’s site and can get information like product description, pricing, shipping costs or any number of inquiries. Not only that even contact information, business hours, period since company is in business as well as the products offered by the company etc all such informations can be obtained by visiting one’s site.

Another best way is by word of mouth promotion and is considered always best with a website. The advantage is that anyone interested in the company can find information about it immediately and that too online. To illustrate it better here is an example that a satisfied customer is relaying the good service that was provided by the company employees to a friend. Now that friend gets that address and visits that site and places an order. Here he didn’t incur any expenses in form of visiting that company or calling there. Thus the website processed whole order and even not a single person from the company got engaged in the process. Thus the advantage can be seen that the exposure was generated effectively with results and with little added expense.

The best part is that anyone anywhere with interest in the company and Internet access can avail company information through the website. By this way company’s prospects get more improved which were earlier not possible. Thus here exposure to company is timely before interest is lost or forgotten. Here one who wants to have several questions from the company can have them from their website without even troubling the company. Here all the transactions can be finalized when the buying decision is made. The advantage of website is also due to the fact that it is all the time made available on the web even when the offices are closed.

Thus to conclude Internet is a great source to gain added company exposure. The advantage of a reliable business web hosting company is that it provides a website with consistent web presence and customer access. The benefits of websites are tremendous and it can be seen through the number of websites getting launched everyday.



If you think social media sites like Twitter, You Tube, Facebook, or Yelp are not important to you as a restaurant operator, hopefully  I can convince you that you are dead wrong.

Last week Nielson Online, the company that tracks online activity, reported that time spent on social networking sites is up 83 percent in the United States compared to just a year ago.   This is means that more of your current and potential customers are spending an increasing amount of time online.

One logically conclusion to be drawn from this trend is that restaurateurs must understand the new tools and rules of online social media, if they want to engage and influences their growing tech savvy audiences.   Equally important is the need to understand social media as a means of defending against its dark side.  This will require that you pay attention to what’s being said about you and your brand; and that, you engage directly in the conversations.

Social Media’s Dark Side

If you are like most restaurants, I am sure you have a great website complete with smiling service staff, sparkling clean cooks, and great food photos.  Now what difference will any of this make, if a YouTube search of your company’s name turns up a homemade video of a rodent infested kitchen posted by a disgruntle former employee.  Never mind  that the footage is fake, five years old, or from a restaurant with a similar name.   Your reputation is the one at risk.

This may sound unbelievable, but major brands like Taco Bell and Burger King have been faced with very embarrassing issues recently.  In February of 2007 Yum Brands, the parent company of Taco Bell and KFC made national headlines when someone posted a video of rats running about in one of their New York locations.   In August of 2008 Burger King attracted similar attention one when of their employees was videotaped taking a bath in the restaurant’s kitchen dish sink during the end of his shift.

Although both of these large fast-food operators have survive their brushes with social media, the scares are a permanent part of the internet’s memory.  One way to ensure that you are in a position to protect your reputation and brand is to be engage with your customers before something bad happens.  It is much easier for you to be heard and believed when you have already established a relationship with your online audience.  This is one compelling reason to embrace sites such as YouTube, Twitter, and Facebook.

Social Media’s Enlightened Opportunity

Social Media sites have also proven to be a very effective way to build, excite, and connect with a loyal following of customers and fans of your business.  This enlightened side of social media is probably the most important reason any restaurant operator would devote valuable resources to the subject.   I believe that restaurants have merely scratch the surface of ways to promote and grow their businesses online and through social media.

Take the story of Kogi’s Taco Truck for example.  The owners of the Los Angeles based mobile Korean Taco Truck recently started using Twitter to attract and communicate with customers.  In a matter of months the business has attracted national media attention and more than 30,000 Twitter followers.  Reports have been made of long lines of customers waiting, when Tweets(Twitter Posts) are sent announcing their pending arrival.   Kogi’s has definitely found a creative way of putting social media to a positive use.

In a similar fashion Panera Bread has incorporated one of the common uses of social media, “MeetUps” into its own online site.  MeetAtPanera.com allows consumers to schedule lunch or meetings at a local locations by sending electronic invites directly from the site.  This no doubt reinforces Panera’s image as an inviting place for groups to get together.  This counts as another clever use of social media’s new tools.

Given all of the above, I am not suggesting that the fundamentals of restaurant marketing have changed.  The goals of generating guest traffic and customer loyalty are the same.  The need to focus on branding, advertising, and promoting your products and services hasn’t changed either.  The dramatic shift is occurring with the “Tools” available to restaurant operators and the “Rules” of the game.  Ignoring these changes would be like a Buggy Whip Makers ignoring the invention of the car.  A better approach is to embrace the opportunities offered by social media and creatively shape them in enlighten ways. .  Also see the recent Restaurant and Institutions article for more tips.


Apr 29

In the recent past years Social Media Marketing and Social Media have dominated and defined Internet marketing. The popularity of social sites like MySpace and social bookmarking sites like Digg has caused this push. Social media has two main components, user generated content and the networking capability allowing you to form groups of friends and others that you can share content with.


Sites like MySpace, Zubby, and Facebook allow users to create profiles using text, videos and pictures to design their pages. These can then be shared with a selected group of other people in a special “friends” network and if the user wishes these pages can be shared over the whole social network.


Sites like Digg, Flickr, Associated Content and YouTube allow users to submit links to their favorite news articles online, pictures, articles, and videos then vote on the content that others have submitted. The most popular content is displayed on the front page of the site and the other pages are available to the general public to browse through. These drive traffic to the site and to the pages that are bookmarked.


There are many different ways to use these types of sites, either together or alone.


The use of these types of sites to promote your products and services is what is known as social media marketing. The types of traffic you get once your content is discovered and becomes well known in social media are primary traffic and secondary traffic.


Primary traffic is the direct traffic from the site that you used to make your site popular. If you are using a site that has fairly heavy traffic like Digg to promote your site you could get a large amount of traffic in a short amount of time so you need to make sure your site can handle the traffic, otherwise it may crash.


Once a site becomes popular on a social media site it gets talked about. When people talk about these sites they post links to the site which draws more traffic to the content. This indirect traffic is the secondary traffic. It is the secondary traffic that continues to flow to your site after the initial surge of direct traffic slows.


The benefits of primary and secondary traffic coming from social media sites include exposure to your site initially. Once your site is known by the general public then organic traffic will begin and repeat visitors start to show up, as long as you have something to entice them to come back.


Natural links to your site are beneficial because they are given by people or companies who have nothing to gain from your business venture. These are generally from relevant sites increasing the likelihood that visitors are going to be genuinely interested in your products and services. These links improve your search engine rankings and improve organic traffic.


Social media marketing allows your site to get exposure in a larger site and to a larger group of people. If your traffic levels off you can use social media marketing to jump start your traffic and work on taking your search engine traffic to the next level.


The alternative for increasing your search engine traffic is using pay per click advertisement. Using pay per click campaigns can help you to sustain increased traffic from the search engines but this traffic comes with a price tag.


Using social media marketing is free and can increase your traffic and your ratings in the search engines. Getting your site notices a couple times a year in the social media arena can make your site popular enough to bring in traffic throughout the year.



SNS, full name social networking service, specifically refers to the internet applicable service designed to help people build social networks. It also refers to popular and mature information carriers existed, such as SMS messaging service. Another common explanation of SNS: Social Network Site, ie the “social Web” or “social net.”Hot Sales in June: B2b Directory and Accessories

When ordinary people can have computing and communications resources which may compare to the web server by installing the SNS software, what will those Internet companies investing in a large number of servers do? What are their advantages? Will there be more new Internet companies, whose front end and background might not be present Google, EBAY or Sina model? Even the 3 million strong server clusters of which the operator like Shanda games is proud is the core competitiveness? When the machine in a cartoon’s home can play his work through the SNS video device, does he need to go to manage a website? Probably a housewife does not know Html programming, doed not know the word site, but she can only use the SNS cookbook publishing program and a PC in the kitchen to help millions of people master her craft, and her stances on the stove is quite clear. What are you thinking at that time? In today’s Internet now, we as the clients are like a dummy, do some slavery things only through the server, look at other people’s sites, play other people’s games, send emails, in addition to these, we have no freedom.Soundest B2b Directory In Show

Now is the time to start a revolution! Central task of the revolution: how to let more than 10 million computers play their own roles, let users create and control their own information, without the company’s servers manipulating us. Individual power is weak, the birth of the Internet makes syntaxis of individuals’ and strange forces in a short time possible, while SNS makes the possibility become a reality. The ultimate significance of SNS is to integrate the scattered individuals in the Internet orderly and organicly, just like the silk thread strung pearls. The key is to make the pearls find the pearls and the fish balls find the fish balls. If an SNS always let the fishball fall into the pearl base, or vice versa, it is definitely a disaster.

To let the same type of individuals associate perfectly is the core application of SNS. Now almost all of the SNS take the webgame as the core applications for getting users together, which is obviously a departure from the basic value of SNS. SNS takes human relations as a basis. The user inevitably have the behaviour characteristics of participation, communication and sharing. This kind of behaviour spends a lot of time. Therefore, the core applications of SNS should invovle two basic characteristics of simple operation and high frequency property of participation. Internet application which now can meet the two characteristics is only the microblog.

Living the life from the days into the scripts is the inevitable result of the information age and the rapid urbanization, which is also the reason why microblog is highly regarded. Significance of microblog for the individual is not confiding but listening. Individuals will be more concerned about the content published by the objects followed, and associate by responses. This series of acts like release, attention, following, recovery, re-release form a virtuous communication cycle. Each man and followed object form a small circle, a number of which link together to form a SNS Network. Microblog makes SNS more valuable. Microblog can not be said to be the only core application of SNS, but the success of microblog definitely can promote the success of SNS, which is of course only the success on applications. From the time used, the mobile terminal has more potential than a computer to become the main platform of SNS. The successful commercial application must tie the other twin brother SMS. Microblog and text message are born to make a pair. Break down the boundaries between the two means not only to create a new network application, but to create a new business model. The key is how to merge the interests of the enterprise, microblog and the user into a harmonious business system.



The social marketing tool, Twitter is one of the latest and greatest Web 2.0 tools out there. People who join this social networking microblogging tool often become so addicted that they use it constantly. They have it on their computer as well as on their cell phone and they spend hours on it having discussions and “tweeting” with others. This makes the tool ideal for those who want to sell something online. Internet marketers love social media tools for the potential new clients they can bring.

But there are myths associated with this tool that those who want to use it for internet marketing need to know. Here are three popular misconceptions about using Twitter to sell your ware.

Myth #1: Everyone who follows you will click your link.

Myth #2: The More People You Follow, the Better

Myth #3: Controversy Is Good

Myth # 1. Not everyone will follow you. You can target people by looking up people with specific keywords but you have to appear to be interesting in order to get followed. If your username or bio look too spammy, people won’t be interested.

People often look at the quality of someone’s tweets before they do follow them so keep that in mind and if you’ve been using Twitter for a while look at the last ten tweets you have posted and consider whether you appear follow-worthy to potential followers or not.

Myth#2: You might think that following a large number of users is a wise decision but when you look at your profile and see that you have a handful of followers but are following hundreds or thousands of other Twitter users, you won’t look very appealing. Striving for a balance of having more people follow you than you are following makes you look Twitter worthy to potential followers.

Myth #3: Controversy might get you a bunch of people visiting your regular blog because people often want to see a good flame war but on Twitter, it gets old real fast. If you start getting too opinionated or too political, people will tire of your tweets really fast. Those who pump out too many social bookmarking requests or don’t appear to be willing to participate but want people following them instead will appear to be a selfish twitterer. You also don’t want to be too brash on this tool or you’ll see your follower numbers quickly dwindle.

Twitter is a great tool to get noticed. If you’re interesting, people will re-tweet your tweets and follow your requests for a Stumble or Digg. If you integrate it with other social bookmarking tools it can also make it more interesting for your followers as well.

The thing with Twitter is that you want to be followed and so you need to be follow-worthy. Be interesting, provide value and reciprocate. Be funny, witty, charming and you can even be sarcastic or silly once in a while but strive for a balance that makes you interesting enough to keep following. Just like a friend’s antics can get old real fast in the real world, a Twitter friend can get tiring as well if they do too much of one thing and not enough of just being interesting or entertaining.

For marketers who strike the right balance on this tool, they can get more buyers, sell more widgets, learn more interesting tips in their industry and maximise their social marketing experience so that it does benefit them but those that try to cheat the system or exploit it won’t have much effect for long.